At Abbeyfield (Ripon & District) Society we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Who are we?
The Abbeyfield (Ripon & District) Society is a registered charity (no. 501960) and company limited by guarantee (no. 01067487). The registered address: Abbeyfield (Ripon & District) Society Ltd, Abbeyfield House, Church Lane, Ripon, HG4 2ES.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about our home and services.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.
Information such as your name, email and/or postal address is only collected when you contact us using any of the email links provided on the site, or the information request form.
How is your information used?
We may use your information to:
- process an enquiry that you have made;
- carry out our obligations arising from any contracts entered into by you and us;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you. These may include information about campaigns, appeals, other fundraising activities, promotions of our associated goods and services;
- process a job application;
- help us understand how our site is being used to inform site content and help reach our target audience; or
- inform our market research, such as checking the effectiveness of our communications.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties and we will not share your information with third parties for marketing purposes.
Third Party Product Providers we work in association with:
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the vital work we do for older people and our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
You can access and update your information
You also have the right to ask for a copy of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely.
Our website is protected by SSL (secure sockets layer) which creates a secure connection between a user’s web browser and our server. This means Information such as names, phone numbers, addresses and any payment details stays private and secure.
Any sensitive information (such as credit or debit card details) is encrypted and protected with 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Use of 'cookies'
Different types of cookies?
- Functional cookies
These are cookies that are required for the operation of our website. For example, these cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.
- Session cookies
We use these to keep track of your movement from page to page, so you don’t get asked for the same information that you have already given to our site and are automatically deleted from your computer when you leave our website or shortly afterwards.
- Analytical/performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies do not personally identify any individual user. These are usually third-party cookies, which we use to deliver a better user experience.
- Other cookies
Do I have to consent to cookies?
For information on how to do this, and about cookies in general, visit www.allaboutcookies.org
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
We also use Google Analytics to collect anonymous visitor demographic and interest data.
To opt out of being tracked by Google Analytics visit tools.google.com/dlpage/gaoptout
Disclosure of information to third parties
As previously mentioned we do not sell, trade or rent your information and will never disclose information about you to third parties, except to fulfil your specific requirements for a service or request for information if third parties deliver the relevant service.
Other circumstances where we are operationally or contractually obliged to pass on your information may be where third parties administer part or all of the service and to maintain management information for business analysis.
We may, of course, be obliged by law to pass on your information to the Police or any other statutory authority.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in August 2019.